At Ultimate Player Performance ("UPP", "we", "us", or "our"), we take your privacy seriously. This policy explains what personal data we collect from visitors to uplayerperformance.co.uk and from people who book or attend our coaching sessions, how we use that data, and your rights under UK data protection law.
This policy is written in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and guidance from the Information Commissioner's Office (ICO).
Ultimate Player Performance is a youth football coaching service operating in the United Kingdom. We are the "data controller" for any personal data we collect through our website and in the course of providing our coaching services.
If you have any questions about this policy or how we handle your data, please contact us at [email protected].
Depending on how you interact with us, we may collect the following types of personal data:
We use your personal data for the following purposes:
| Purpose | Lawful basis |
|---|---|
| Taking and managing bookings, processing payments, sending confirmations | Performance of a contract |
| Communicating with you about your sessions, cancellations, or changes | Performance of a contract |
| Keeping records for accounting, tax, and legal obligations | Legal obligation |
| Safeguarding minors who attend our sessions | Legitimate interests / Legal obligation |
| Sending occasional marketing emails about our sessions and offers | Consent (opt-in only) |
| Improving our website and services | Legitimate interests |
| Responding to enquiries you send us | Legitimate interests |
Because UPP works with players under the age of 18, we take particular care with data relating to children.
We never sell your data. We may share it with trusted third parties only where necessary to deliver our service or comply with the law. These include:
All third parties we work with are bound by contracts that require them to handle your data securely and only for the purposes we instruct.
We only keep personal data for as long as we need it for the purposes set out in this policy, or as required by law. As a general guide:
Once we no longer need your data, we will securely delete or anonymise it.
Under UK GDPR, you have the right to:
To exercise any of these rights, please email us at [email protected]. We will respond within one month.
Our website uses cookies to make the site work, remember your preferences, and help us understand how visitors use the site. Cookies fall into the following categories:
You can manage or withdraw your cookie consent at any time using the cookie banner on our site, or by adjusting your browser settings.
We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. This includes secure hosting, encryption in transit, restricted internal access, and contracts with our service providers.
No method of transmission over the internet is 100% secure. If we become aware of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the ICO and, where required, you directly within 72 hours.
Some of the third parties we use (for example, certain cloud providers) may store or process data outside the UK. Where this happens, we ensure appropriate safeguards are in place — such as Standard Contractual Clauses or adequacy decisions — so your data remains protected.
We may update this policy from time to time. The "last updated" date at the top of the page will always show when it was last changed. If we make any significant changes, we'll do our best to let you know directly.
If you have any questions about this policy, or you'd like to exercise any of your data rights, contact us at:
Email: [email protected]
You also have the right to complain to the ICO at ico.org.uk or by calling 0303 123 1113.

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